Health Guarantee

We stand behind the health and well-being of every Monkey we breed. That’s why we are proud to offer the following comprehensive health guarantee:

1-Year Genetic Health Guarantee

All of our Monkeys come with a 1-year guarantee against any congenital or hereditary defects. If your Monkey is diagnosed with a covered genetic condition within the first year of life, we will either provide a full refund or assist with any necessary veterinary treatment, up to the original purchase price of the Monkey.

30-Day Wellness Guarantee

In addition to the 1-year genetic health guarantee, each of our Monkey is also covered by a 30-day wellness guarantee. If your new monkey becomes ill with a non-genetic condition within the first 30 days of adoption, we will reimburse you for any veterinary costs, up to the original purchase price of the monkey.

Comprehensive Veterinary Care

To give our monkeys the best start, they receive a full regimen of age-appropriate vaccinations, deworming treatments, and a comprehensive veterinary health exam prior to going to their new homes. All of our monkeys are also microchipped for permanent identification.

We want you to feel completely confident and secure when you bring home one of our monkey. Our comprehensive health guarantee is just one of the ways we strive to provide our buyers with peace of mind and set our monkeys up for a lifetime of good health.”

Visiting/Pickup

We strongly encourage all of our clients to come and meet our monkeys in person before adopting.When you visit our facility, you’ll have the opportunity to interact with our breeding monkeys and see the loving, family-oriented environment in which our monkeys are raised. This allows you to get a firsthand feel for the temperament and socialization of our monkeys.

During your visit, one of our experienced staff members will be on hand to provide a guided tour, answer any questions you may have, and give you the chance to spend quality time with the monkeys. We want you to feel completely comfortable and confident in your new feline family member before taking them home.

We do ask that you please schedule your visit in advance and we require a 50% refundable deposit in advance and the rest once you get the monkey, as we want to ensure we can give you the personalized attention you and your future monkey deserve. We are open for visits by appointment on select days and times Only.

Shipping

We understand that not all of our customers may be able to visit our Facility in person, so we’ve worked diligently to ensure a safe and secure shipping process for our monkeys.

Our monkeys are transported by air and they go in the cabin of the plane accompanied by a pet nanny. Prior to shipping, each monkey receives a thorough veterinary examination to ensure they are healthy, up-to-date on vaccinations, and fit to travel.

During the flight, the monkey’s wellbeing is our top priority. We work closely with the pet delivery agency to monitor the monkey’s status and provide any necessary care or feeding en route. Upon arrival at their final destination, the monkey will be personally delivered to you or your designated recipient.

To provide an extra layer of protection, all shipped monkeys come with our standard 1-year genetic health guarantee and 30-day wellness guarantee. So if for any reason your new monkey arrives unwell or develops a covered condition, we will be there to make it right.

We know entrusting your new furry family member to the shipping process can be nerve-wracking. That’s why we go above and beyond to ensure a smooth, stress-free experience for both you and the monkey. Our goal is for your new monkey companion to arrive happy, healthy, and ready to begin their new life with you.

If you have any other questions about our shipping policies and procedures, please don’t hesitate to reach out to us. We’re here to provide you with all the information you need to feel confident in bringing home your cute Monkey.